403 Forbidden

This counter device is locked

Code

device_locked

Status

403 Forbidden

Type

https://errors.clavian.io/device-locked

What it means

The request came from a shared counter device that no staff member has unlocked with their PIN.

What to do

Show the PIN pad, and repeat the request once a staff member has unlocked the device.

Example

The API answers with status 403 and this body, as application/problem+json. A detail may be added, saying what went wrong this time; it is for people, and changes.

{
  "type": "https://errors.clavian.io/device-locked",
  "title": "This counter device is locked",
  "status": 403,
  "code": "device_locked",
  "requestId": "req_01k5znw4hmfay8vvr14d2pf2db"
}

Endpoints that return it

From the OpenAPI document, every endpoint that names it among its answers:

• GET /v1/me/accessWhat you may do: in an organisation, at a venue, or on the platform
• GET /v1/me/organizationsThe organisations you are on the staff of
• GET /v1/me/venuesThe venues you work at